Here is how I hope most Uber and Lyft experiences go: I name the automobile; they pull up. We are saying howdy; we drive with out incident to the vacation spot. I say “thanks,” exit the automobile, and head on my approach.
This isn’t how all rides go. Some exceed these expectations, and you permit the cab considering “wow, they had been truly nice.” Different occasions, you hope to by no means see that driver once more. Whilst you can at all times fee your drivers accordingly, whether or not or not you see them sooner or later is absolutely as much as destiny. In any case, once you name the cab within the app, you do not have your alternative in driver—simply the automobile kind.
That is altering with Lyft. The corporate introduced on Thursday that riders now have the choice to both favourite drivers they significantly favored, or drivers they significantly disliked. I feel each are nice additions.
Favoriting a Lyft driver
Going ahead, once you end a experience, you may see the standard pop-up display screen the place you possibly can fee the motive force, share suggestions, and add a tip. However what’s new is on the backside: You will now have the choice to “Favourite this driver,” full with a checkbox and a message “We’ll prioritize your favourite drivers for scheduled rides.”
Faucet that checkbox, and Lyft will take your favourite under consideration. That does not imply you possibly can personally request this driver every time you e book a experience; somewhat, Lyft will attempt to pair you with the motive force when potential. In line with this app, this solely applies when scheduling rides, however Lyft’s announcement submit says “we’ll prioritize connecting you along with your favorites every time potential.” Hopefully, the app will pair you when hailing a cab on the fly, not simply when reserving them prematurely.
Make no mistake: This is not a non-public characteristic solely seen in your finish. Drivers can be notified once you—sure, you—add them to your favorites. They’re going to then have “precedence entry” to your scheduled experience requests, to allow them to take you on as a rider in the event that they wish to. If one way or the other they overlook who you might be, your request can be labeled as a rider who has favorited that driver, to separate you from different requests.
Blocking a Lyft driver
So, you had an particularly dangerous Lyft expertise. Now, along with score that driver one star, you possibly can block that driver, to ensure you by no means match with them once more.
What do you assume to this point?
This selection will not seem on the finish of your experience. As an alternative, you possibly can entry it from Lyft’s new Security Hub menu. This settings web page sports activities Lyft’s most up-to-date security options, like audio recording, PIN verification, and, now, the power to dam drivers.
Right now, I do not see the Security Hub in my Lyft settings. However based mostly on Lyft’s announcement, here is the way it appears to work: Within the app, faucet the “You” tab, then select Settings below Account. The place I see “Security instruments” now, I think about “Security Hub” can be. When you faucet this, you may see “Block a driver” below Matching. Lyft does not clarify farther from right here, however my guess is you’ll select from a listing of latest drivers and specify which it’s you need blocked.
Lyft doesn’t say whether or not drivers are notified once you block them, however I might assume they aren’t. Although, if I had been Lyft, I’d doubtless attain out to drivers who begin getting blocked continuously.
